Front Office Supervisor

Front Office Supervisor
Full Time
Minimum age is 18. Must possess excellent interpersonal skills. Must possess a valid driver’s license & clean driving record. Must be available to work flexible schedule including weekends & holidays.
3 years’ experience in guest service position in luxury resort environment. Previous management/supervisory experience.
Responsible for the successful daily operations of the Front Desk & Guest Services, Bell and PBX department. Must strike a balance between guest satisfaction and effective business management. Must ensure each team member meets or exceeds guest service expectations by providing support with expert knowledge of The Resort and area. Responsible for the coaching and counseling of employees. Also responsible for covering Manager on Duty shifts on a regular basis.